Fraud Blocker BBK: Trust Administration: What Can Go Wrong | Haimo Law

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BBK: Trust Administration: What Can Go Wrong

What Can Go Wrong In Trust Administration 

By: Barry E. Haimo, Esq.
May 30, 2024

Effective trust administration is crucial to ensuring that a trust is managed according to its terms and the law. However, several challenges can arise, potentially complicating the trustee’s role and responsibilities. Understanding common pitfalls in trust administration, the trustee’s duties, and the importance of clear communication can help minimize issues and ensure the trust is handled smoothly and effectively. 

In this guide, we’ll explore what can go wrong, the key responsibilities of a trustee, and how proper communication can play a vital role in avoiding problems.

Learn From Prior Trust Administration Mistakes 

Though these mistakes in trust administration may seem daunting, they are often preventable with the right approach. This video aims to offer practical guidance and insights to help you navigate trust management with greater confidence. By understanding common mistakes and how to avoid them, you can ensure smoother administration and peace of mind.

Read the Transcript

Hi, welcome back to Bite-Sized Bits of Knowledge, where we give you meaningful information in a short amount of time. Now, we just recently discussed trust administration and the four parts of what goes into that, so watch that video to catch up. 

This video we’re going to talk about today is what can go wrong with trust administration. I would say that if you go back to my video that talked about a fiduciary standard, that’s where it starts. You’re a trustee. This is for trustees, mostly, but also beneficiaries. 

The trustee has a fiduciary obligation to administer the estate pursuant to the terms of the trust, which is typically the best interest of the beneficiaries to make distributions of their HEMS, standard health, education, maintenance, and support, and of course, all those other things I talked such as accountings, tax reporting, trustee compensation, distributions, et cetera. 

As I alluded to in my prior video, a trust estate could have a lot of different assets. Sometimes there’s a combination of bank, brokerage, stocks, bonds, real estate, businesses, et cetera. 

Being that this video is talking about what can go wrong, I think that the major thing that I want to talk about today is the fiduciary duty and how it works. If you have land, as a trustee, you have an obligation to get the land appraised as of the date of death, for the minimum of basis purposes for income tax planning and reporting. 

But you also want to have the property evaluated by professionals to see whether or not it makes sense to keep it, sell it, rent it, develop it, whatever. You need to make sure you have professionals to give you advice so you can make decisions that are informed. 

You want to be able to produce to beneficiaries upon request: here’s what I did and here’s why I did it. Say it’s not real estate, say it’s a brokerage account: you need to have financial professionals that are giving you the advice as to what they’re doing and why they’re doing it. You need to be interviewing different professionals so you’re picking the right one. 

I would say in the case of a business, if you’re not a business person who has experience in this particular business, then you need to hire people who are and get counsel from people who can give you advice on how to run the business, how to manage the business, whether to continue the business, or whether to sell the business.

These are things that are on you as a trustee to do well and do right, or you will be held accountable. Unless there’s an exculpation provision in the trust, which means you’re not liable except for fraud, gross negligence or willful action or neglect. 

So that’s a big thing, in my opinion, of where we go wrong, is the management of the trust, making sure we have the right qualified professionals to give advice on how to do things and what to do, when to do it. It applies to real estate, stocks, bonds, businesses, et cetera. 

Your job as a trustee is to make sure that these assets are managed, grown while making distributions, and of course, in compliance with the terms of the trust, and what they save the beneficiary. 

So obviously, as an example, say the trust says the beneficiary has to receive X dollars a month. You have to make sure you have X dollars a month. You’re making sure you’re acting in conformity to those provisions. 

If the trust is supposed to last a certain amount of time, then you have to make decisions that are in conformity to that particular instruction. So it is a job, and that’s why, as I said in my prior video, trustees are entitled to reasonable compensation. There’s nothing wrong with that. 

It is a point of contention because beneficiaries and trustees get unhappy with the amount of that compensation, and it’s a source of conflict. We see a lot on both sides. But at the end of the day, reasonable is subject to interpretation, and there’s law on the subject, so it’s not something that needs to be litigated, in my opinion. 

I would say another source of issue of what can go wrong in a trust is a lack of communication and a lack of transparency. Now, you have a duty to account to the beneficiaries. There’s a whole set of rules on what that means, but generally speaking, it says you have to reasonably account for the transactions that occurred. 

In my opinion, you want to be transparent. You want to be communicative. This is a dance, and it’s a balance of both sides working together to make it more amicable, because if it gets litigious, nobody benefits from that at all. 

So communicating what the needs are of the beneficiaries, what they’re going to get, how they’re going to get it, when they’re going to get it, what’s going on in the trust transactionally. Waiting for the end of the year leaves a lot of people in suspense and creates anxiety, which creates more requests for updates and so forth.

I think communication is a key area to improve upon in my experience, and avoid conflict by doing so. Being transparent with the transactions that are going on, I think is necessary. 

If you’re a good trustee, you’re doing your job, you have nothing to hide, you’re not engaging in self-dealing, you’re not doing things that are inappropriate, like investing in Bitcoin, you’re hiring professionals, and that all should be disclosed, willingly and regularly. 

So I think that those three things of understanding your fiduciary duty, proper communication, and being transparent with your beneficiaries, I think, is a way to minimize conflict, and court, and costs, and chaos when it comes to trust administration, which is high-level stuff. 

Thank you for tuning in, and stay tuned for more.

Now that we’ve explored common errors in trust administration, it’s important to delve deeper into additional considerations that can impact the smooth management of a trust. We’ll highlight more key factors to keep in mind to ensure you navigate trust administration effectively and avoid potential issues.

Being Proactive In Trust Administration As A Trustee

What kinds of things should you focus on?

Effective Communication with Beneficiaries. We touched on this quite a bit in the video, but it bears repeating: communication matter. Ensure clear communication with beneficiaries about the trust’s contents, deadlines, expectations, their roles, and your management plans. Regularly update them on significant decisions and consider the needs of future beneficiaries to maintain transparency and trust.

Managing Conflicts of Interest. If you have a personal connection to the settlor, be vigilant about separating your emotions from your responsibilities. Adhere strictly to the trust’s instructions, even if personal feelings may influence your judgment.

Seeking Legal Advice. Consider consulting with an attorney for legal advice and guidance. Professional input is essential for navigating complex trust issues and ensuring compliance with legal requirements. 

Handling Trust Payments. Address any outstanding payments related to assets held in the trust. As a trustee, it is your responsibility to ensure all financial obligations are met promptly. 

Accurate Asset Documentation. Properly document all assets within the trust to avoid complications and ensure accurate management. Thorough record-keeping is crucial for effective trust administration.

Ensuring Fair Inheritance Distribution. Verify that all beneficiaries receive their entitled shares of the trust as specified. Accurate distribution according to the trust’s terms is essential to avoid disputes.

Tracking Transferred Assets. Keep detailed records of any assets transferred from the trust during the settlor’s lifetime. Accurate tracking helps prevent confusion and accusations of mismanagement.

Avoiding Tax Errors. As a trustee, you must correctly file the trust’s tax returns. Consult a certified professional accountant for assistance if needed, and maintain meticulous accounting records to prevent errors that could affect trust assets.

Mistakes Don’t Have To Be A Part Of Your Experience

Managing a trust effectively doesn’t have to be fraught with mistakes. With the right guidance and information, most errors can be avoided. By seeking professional advice and utilizing available resources, you can navigate trust administration with confidence and precision. 

Remember, proper support is crucial—feel free to consult the links on this page for further assistance and knowledgeable help. 

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Author:
Barry E. Haimo, Esq.
Haimo Law
Strategic Planning With Purpose®
Email: barry@haimolaw.com
YouTube: http://www.youtube.com/user/haimolawtv

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YOU ARE NOT OUR CLIENT UNLESS WE EXECUTE A WRITTEN AGREEMENT TO THAT EFFECT. MOREOVER, THE INFORMATION CONTAINED HEREIN IS INTENDED FOR INFORMATIONAL PURPOSES ONLY. EACH SITUATION IS HIGHLY FACT SPECIFIC AND EXCEPTIONS OFTEN EXIST TO GENERAL RULES. DO NOT RELY ON THIS INFORMATION, AS A CONSULTATION TO UNDERSTAND THE FACTS AND THE CLIENT’S NEEDS AND GOALS IS NECESSARY. ULTIMATELY WE MUST BE RETAINED TO PROVIDE LEGAL ADVICE AND REPRESENTATION. THIS INFORMATION IS PROVIDED AS A COURTESY AND, ACCORDINGLY, DOES NOT CONSTITUTE LEGAL ADVICE.

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